Terms & Conditions

Terms & Conditions

Identification
The following terms apply for the usage of the website https://www.turquoisebreak.com

Operator of the website: Marina Kaanova
Tel: +421 917 482 217
Email: marina@turquoisebreak.com

Application of the Terms of Use

By visiting the website and using its features, the user agrees to these terms of use. This website is offering a combination of leadership training and accommodation. The services are billed separately. Therefore separate terms & conditions apply as described below.

Accommodation Terms & Conditions

1. We require 50% (per person) deposit payment on booking (non-refundable).

2. The final balance of 50% (per person) should be paid in full 1 month before the beginning of the retreat. Extra bookings within the final 1 months should be paid fully at the time of booking.

3. Bookings are transferable. If you are unable to attend the retreat, you may transfer your booking to another individual. Please note that arranging and facilitating the transfer is entirely your responsibility, and we must be notified of the change at least 3 days prior to the start of the retreat.

4. Any specific menu requirements should be requested at least 7 days before the beginning of the holiday.

5. We reserve the right to use any of the accommodation that is not secured by deposit.

6. We do not accept responsibility or liability for cancellations, delays, changes or losses caused by acts of God, war, and threat of war, closure of airports, civil strife, natural disasters, accidents or any other events beyond our control. The same applies to guests’ injuries, illnesses, medical or psychiatric conditions developed during or subsequent to the holiday, as well as loss of /or damage to personal property of guests.

7. We expect each guest after arrival to fill confirm that her/his physical conditions and swimming skills are well for surfing. Moreover we expect all guests to follow the advise and instructions of the surf teachers during the lessons to avoid injuries and accidents.

8. Whilst it is unlikely that we shall have to make changes to bookings or other matters, we reserve the right to do so at any time. We shall inform you as early as we are able to in the event that this is necessary. In the unlikely event that we are unable to accommodate your booking due to unforeseen circumstances we will refund 100% of your payment or offer an alternative arrangement. We are not to be held liable for flight costs.

9. At our discretion we reserves the right to give concessions and last minute discounts. This does not automatically entitle other guests to the same concessions or discounts.

10. Anybody causing excessive disturbance within the retreat grounds will be given one verbal warning. After which they will forfeit their booking with us and will not receive any refund of payment.

11. We recommend that all people traveling to Morocco have comprehensive travel, cancellation & medical insurance for the duration of the trip.

12. Note that we cannot accept responsibility for the loss or theft of valuable or other items, we strongly recommend that you do not bring items of great value with you and if you do then you should keep them with you at all times.

13. We reserve the right to undertake maintenance work and light building works at anytime during the season without prior warning. Any planned, major works will be communicated to you in advance.